365 Slot Privacy Policy — Your Personal Data Protection

1 Introduction

Welcome to the 365 slot Privacy Policy. This document explains in detail how the 365 slot platform ("we", "Platform" or "365 slot") collects, processes, stores and protects your personal information when you use our website at 365slot.live or the 365 slot mobile app.

We understand that privacy is of the utmost importance to every user. That is why we have built this platform on a "privacy by design" principle — meaning data protection is considered in every development and operational decision we make.

This Privacy Policy is to be read together with Terms and Conditions 365 Slot. By registering or using our platform, you confirm that you have fully read and understood this Privacy Policy.

2 Personal Data We Collect

365 Slot only collects data that is strictly necessary to provide you with the best service. The following are the categories of data we collect:

Personal Identification Data

• Full name as stated in your official identification document.
• Date of birth for age verification purposes (18 years and above).
• Identity card number (MyKad) or passport number.
• A selfie or facial photo alongside an identification document (for KYC).

Contact Data

• An active and valid email address.
• Mobile phone number (for two-factor authentication).
• Current residential address (if required for verification).

Financial Data

• Bank account number or eWallet details registered for withdrawals.
• Records of deposit and withdrawal transactions.
• History of wagering and gaming activity within the platform.

Technical & Usage Data

• IP address and device information used for login.
• Web browser type and operating system.
• Cookie data, session tokens, and platform activity logs.
• Platform usage times and duration.

3 How We Use Your Data

Every piece of data we collect is used for clear and limited purposes. We do not process your data for any other purpose without your consent. Below are the key ways we use the information collected:

Purpose of Use	Basis for Processing
Creating and managing member accounts	Service contract fulfillment
Processing deposits and withdrawals	Contract fulfillment & legal obligations
Identity verification (KYC)	Legal obligations (AML/PDPA)
Sending account notifications and promotions	Legitimate interest & member consent
Preventing fraud and illegal activity	Legitimate platform interest
Improving user experience	Legitimate platform interest
Customer support and complaint resolution	Service contract fulfillment

We will not use your data to make automated decisions that significantly affect you without human intervention, unless required by law.

4 Sharing Information with Third Parties

365 Slot does not sell, rent, or disclose your personal information to third parties for commercial marketing purposes without your consent. However, there are limited situations where data sharing is necessary:

Trusted Service Providers

We share only necessary data with third-party service providers who support platform operations, including licensed payment processors, identity verification service providers, and certified cloud infrastructure providers. All such providers are bound by strict data protection agreements.

Legal Requirements

365 Slot may be required to disclose certain information to government authorities or regulatory bodies when mandated by Malaysian law, including the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).

5 Data Security and Encryption

Your data security is our absolute priority. 365 slot implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, modification, or deletion.

• Transit Encryption: All communications between your device and our servers are protected with TLS 1.3 protocol with 256-bit encryption.
• Storage Encryption: Sensitive data such as bank account numbers and personal identification details are encrypted when stored in our database.
• Two-Factor Authentication (2FA): All accounts are protected with a two-factor authentication system via SMS OTP to prevent unauthorised access.
• 24/7 Monitoring: Our security system continuously monitors for unusual activity around the clock.
• Regular Security Audits: Independent security assessments are conducted periodically by certified third-party experts.
• Strict Access Controls: Only authorized personnel with legitimate job requirements may access member personal data.

6 Cookies and Tracking Technologies

365 Slot uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and ensure the security of your session. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Performance Cookies: Collecting information on how users use the platform to help us improve our services.
• Functional Cookies: Remembering your preferences and settings such as preferred language and geo-location for a more personalized experience.
• Analytics Cookies: Helps us understand which pages are most frequently visited and how users interact with the platform.

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

7 Your Rights as a Data Subject

Under the Malaysian Personal Data Protection Act (PDPA) and 365 Slot's internal policies, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our support team via Live Chat or our privacy email. We will process your request within 14 business days.

8 Children's Data Protection

365 Slot takes child protection extremely seriously. Our platform is not designed for individuals under the age of 18 and we do not intentionally collect any personal data from children.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on this platform are encouraged to contact us immediately.

9 Links to Third-Party Platforms

The 365 slot platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. Please note that this Privacy Policy applies solely to the 365 slot platform.

365 Slot is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of each platform you visit separately.

10 Data Retention Period

365 Slot retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law.

• Active Account Data: Retained for the duration your account is active and for a period of 7 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 6 years in accordance with Malaysian financial law requirements.
• System Activity Logs: Retained for 90 days for security and technical troubleshooting purposes.
• Support Communication Data: Retained for 2 years after a case is resolved for reference and service improvement purposes.

Upon expiry of the retention period, your data will be securely deleted or anonymised using industry-approved methods.

11 Amendments to the Privacy Policy

365 Slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Each amendment will be accompanied by a new "Updated" date at the top of this document.

For significant amendments that affect your privacy rights, we will notify you via in-app notification or registered email at least 14 days before the amendment takes effect. Continued use of the platform after the effective date constitutes your acceptance of the amendments.

We encourage you to review this page regularly so you always stay informed about how we handle your personal information.

12 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how 365 slot handles your personal data, or if you wish to exercise any of your rights as a data subject, please contact our privacy team:

We are committed to addressing every privacy inquiry seriously and within a reasonable timeframe. Your satisfaction and trust are our top priority.